Current order processing time is approx 5-6 business days.
Australia Post currently have delivery delays within Australia due to the current restrictions and recent COVID outbreak. INTERNATIONAL BUYERS Economy Mail is no longer availble due to Covid19. Standard and Express mail is still available to most countries but this can change daily.
Import laws, regulations and requirements change regularly, please confirm with your local authority to find out what documentation may be required for each species you intend to import.
Some countries customs or quarantine authorities may not accept shipments that do not have correct documentation to import the seed. They may send to shipment back, destroyed or recover additional cost from the importer. Unfortunately, we do not know all quarantine restrictions that may be applicable to your country or state therefore all orders are shipped on the understanding that we have no control over any restrictions whatsoever and this responsibility is with the purchaser.
The United States now require a "small Seed Lot Permit" to import seed. This is free and can be completed online by visisting: https://www.aphis.usda.gov/aphis/ourfocus/planthealth/import-information/permits/plants-and-plant-products-permits/plants-for-planting/ct_smalllots_seed
A step by step guide on obtaining the permit can be found on our website USDA Permit Information for USA
We strongly recommend you obtain an permit to import small seed lots to ensure they pass through your customs unhindered.
Once you obtain your permit please ensure when emailing us your “Small Seed Lot “permit you include both the permit and the green and yellow shipping labels. Both these are required before we ship your order.
Japanese Customers. 日本のお客様
Please note we cannot provide a phytosanitary certificate. The cost of obtaining a phytosanitary certificate is prohibitive and can start at around $1,000 and can only be supplied and paid for once the actual cost is known.
Please contact your local authority to confirm the requirements for importing the seed of the species you require.
Unfortunately, we do not know all quarantine restrictions that may be applicable to your country or state therefore all orders are shipped on the understanding that we have no control over any restrictions whatsoever and this responsibility is with the purchaser.