Terms & Conditions
Conditions of Use
By using the Australian Seed website you agree to our terms and conditions set out and referred to within this document.
All prices are in AUD$ and exclusive of GST
- Australian customers: Prices are subject to 10% GST.
- International Customers: All orders are subject to a 10% surcharge. This helps to cover the extra cost in the associated paperwork and additional time involved with shipping internationally.
We reserve the right to revise the price of goods or shipping at any time. The pricing and availability information is subject to change without notice.
In the unlikely event, the price of your purchased goods or shipping is increased your will be notified by email, you have the right to accept the increase or cancel your order.
- IMPORTANT INFORMATION FOR INTERNATIONAL BUYERS:
We ship internationally with a Phytosanitary Certificate when required.
Import laws, regulations, and requirements change regularly please confirm with your local authority to find out what documentation may be required for each species you intend to import. Any returned seed will not be allowed back into Australia due to quarantine requirements.
- Customs and or quarantine requirements can change regularly resulting in your authorities not accepting shipments.
- Unfortunately, we do not know all quarantine restrictions that may be applicable to your country or state therefore all orders are shipped on the understanding that we have no control over any restrictions or postal carrier whatsoever and this responsibility is solely with the purchaser to ensure they meet their countries requirement and supply Australian Seed with any additional conditions that may be required to import their order, whether it be customers, quarantine or the carrier.
Australian Seed can only provide export and import information as a guide, it should not be used as a county's authority to import any goods.
The seed count noted on our website is the average seed count only.
The seed count per packet for smaller seeds and seeds in chaff is average only and can vary between packets.
Seed counts per gram are industry-accepted averages and are not guaranteed as exact as seeds can vary in size resulting in more or less seed per gram.
viable seed count a packet or per gram can vary from season to season due to conditions during the growing season. Seasonal conditions (especially in the case of natives and other wild-collected seeds) can also produce above or below-average viable seed per packet or per gram.
Seed noted as Pure Seed has been cleaned to remove approx. 95% of the chaff. Some chaff may still remain.
We guarantee all our seeds as being fresh and of the highest quality available, however, we cannot replace seed that does not germinate, germinates erratically, or is not true to form from natural cross-pollination as we have no control over how the seed was planted, climatic, environmental conditions they are planted in or any natural conditions out of our control.
Should your seed not germinate we are happy to conduct a germination test of the batch for you at our premises. Should the test fail to produce acceptable results we will either source fresh seed for you or refund the purchase price.
Shipping and returns
Australian Seed will not be responsible for shipping delays, quarantine impoundments, or lost or stolen items as we have no control once the item has left our premises.
Unfortunately, we do not know all quarantine restrictions that may be applicable to your country or state therefore all orders are shipped on the understanding that we have no control over any restrictions whatsoever and this responsibility is with the purchaser.
Our Shipping and Return Policy forms part of your agreement with Australian Seed. It is the purchaser’s responsibility to ensure they are fully aware of the conditions prior to ordering goods.
The full Shipping and Returns Policy can be found in the footer of this site.
All goods must be paid prior to shipping your order, payment by debit or credit card or PayPal is debited at the time of ordering. Goods paid for by Bank transfer will be processed once payment is received and confirmed.
Our Payment Policy form part of your agreement with Australian Seed. It is the purchaser’s responsibility to ensure they are fully aware of the conditions prior to ordering goods.
The full Payment Policy can be found in the footer of this site.
Requests for refunds and or cancellation of orders will incur a charge equal to that which is charged to us. Our merchant account provider (PayPal) now only refunds the amount paid minus the fees charged on the original purchase price. Fees and charges are subject to change but as a guide include a $5 processing fee and 5% of the purchase price. Postage and packing charges that were paid on products that we agree to accept as a return are not refundable.
Refunds are at the discretion of Australian Seed. No refunds will be issued unless agreed to by Australian Seed.
When you sign up for a newsletter with Australian Seed you are agreeing to join Australian Seed’s mailing list. You agree to receive Newsletters by email containing but not limited to, new product listings or promotional sales by email. Newsletters will contain an unsubscribe link should you wish to cancel your subscription to Australian Seed Newsletters.
All content on this site is subject to copyright by Australian Seed or other third-party licensors. Reproduction, distribution, transmission or commercial exploitation is strictly forbidden without the express permission of Australian Seed. The content of this site can be used for personal or educational use only.
The content of this site including the images and descriptions is provided in good faith and should be considered for general information only and should not be considered advice. We endeavour to ensure that the contents of the site are accurate as possible. We do not accept any liability for any information which may not be accurate. Our Products are intended for home gardeners and not for commercial production. We reserve the right to change references and product specifications at any time. The price and availability of the products listed on this site are subject to change without notice.
The site and all content are provided without any warranties of any kind other than those required by law. We will not be liable for any indirect, or direct damages including, but not limited to loss of income or profits arising from your use or inability to access this site or your reliance whether wholly or partially upon this site or the site content.
Any rights not expressly granted herein are reserved.
Last Update: 24th February 2022 (copyright Terms and Conditions revised)